Terms of Service

Last updated: August 27, 2025

These Service Agreement provisions ("Agreement") establish the framework for website usage and service access. Platform utilization constitutes binding acceptance of all stated conditions.

Agreement Acknowledgment

Website access and platform engagement signifies full acceptance of these governing provisions. Non-acceptance requires immediate cessation of service utilization.

Age Requirement

You must be at least 18 years of age to use our services or make purchases. By using our services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms.

Business Use

Our services are intended primarily for business and commercial use. If you are purchasing for personal use, you acknowledge that you are purchasing as a consumer and all applicable consumer protection laws apply.

Description of Service

Branded Printers provides:

  • Sale of printers and printing equipment
  • Installation and setup services
  • Online resources and educational content
  • Customer service for purchased products

User Accounts

Account Registration

Some features of our service may require you to create an account. You must provide accurate, complete, and current information during registration.

Account Security

  • You are responsible for maintaining the confidentiality of your account credentials
  • You must notify us immediately of any unauthorized use of your account
  • You are liable for all activities that occur under your account
  • We reserve the right to suspend or terminate accounts that violate these terms

Acceptable Use

Permitted Uses

You may use our services for lawful purposes related to printing and business needs.

Prohibited Uses

You may not use our services to:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Transmit harmful or malicious content
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt our services
  • Use our services for commercial purposes without permission
  • Impersonate others or provide false information

Orders and Payments

Order Acceptance

All orders are subject to acceptance by Branded Printers. We reserve the right to refuse or cancel any order for any reason.

Pricing

  • All prices are subject to change without notice
  • Prices do not include applicable taxes unless stated
  • Shipping and handling charges are additional
  • We reserve the right to correct pricing errors

Payment Terms

  • Payment is due at time of order unless other arrangements are made
  • We accept major credit cards, checks, and other approved payment methods
  • Business customers may qualify for credit terms with approved applications

Product Information

Accuracy

We strive to provide accurate product information, but we do not warrant that product descriptions or other content is accurate, complete, reliable, or error-free.

Availability

Product availability is subject to change. We reserve the right to discontinue products at any time.

Specifications

Product specifications are provided by manufacturers and are subject to change without notice.

Service Limitations

Technical Support

  • Support is provided on a best-effort basis
  • We cannot guarantee resolution of all technical issues
  • Support may be limited by product warranties and manufacturer policies
  • Remote support requires customer cooperation and appropriate technology

Service Availability

  • Services are provided during normal business hours unless otherwise arranged
  • Emergency support may be available with additional fees
  • Service areas may be limited geographically

Intellectual Property

Our Content

All content on this website, including text, graphics, logos, and software, is owned by Branded Printers or our licensors and is protected by intellectual property laws.

User Content

By submitting content to our website, you grant us a non-exclusive, royalty-free license to use, modify, and display that content in connection with our services.

Third-Party Content

We may provide links to third-party websites or content. We do not endorse or assume responsibility for third-party content.

Privacy and Data Collection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

Marketing Communications

By providing your contact information, you may receive marketing communications from us about products and services. You can opt out of these communications at any time by following the unsubscribe instructions in our emails or contacting us directly.

Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience on our website, analyze usage patterns, and deliver targeted advertising. By using our website, you consent to our use of cookies as described in our Privacy Policy.

Third-Party Services

We may use third-party services for analytics, advertising, and customer support (including but not limited to live chat services). These services may collect information about your use of our website in accordance with their own privacy policies.

Advertising and Marketing Compliance

Advertising Standards

All our advertising and marketing materials comply with applicable laws and industry standards. We strive to provide accurate representations of our products and services in all advertising.

Third-Party Advertising

We may advertise our services through third-party platforms including search engines and social media. Our advertising practices comply with the policies of these platforms and applicable advertising regulations.

Promotional Offers

Promotional offers, discounts, and special pricing are subject to terms and conditions that will be clearly stated at the time of the offer. Offers may be limited in time, quantity, or availability and cannot be combined unless expressly stated.

Disclaimers and Warranties

Service Disclaimer

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE.

Product Warranties

As the manufacturer of Branded Printers branded products, we provide comprehensive warranty coverage directly to our customers. We stand behind the quality and reliability of our products and will handle all warranty claims and service directly.

Website and Content Accuracy

We do not warrant that our website will be uninterrupted, error-free, or free of viruses or other harmful components. Product information, pricing, and availability are subject to change without notice.

No Professional Advice

Information provided through our services is for general informational purposes only and should not be considered professional, technical, or legal advice. Consult qualified professionals for specific advice.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BRANDED PRINTERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR BUSINESS INTERRUPTION, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR OUR SERVICES SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT PAID BY YOU FOR THE SPECIFIC SERVICE OR PRODUCT GIVING RISE TO THE CLAIM IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) $100.

SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

Indemnification

You agree to indemnify, defend, and hold harmless Branded Printers and our employees, contractors, and agents from any claims, damages, costs, and expenses (including reasonable attorneys' fees) arising from your use of our services or violation of these Terms.

Termination

Termination by You

You may stop using our services at any time. Termination of your account does not relieve you of any obligations to pay outstanding fees.

Termination by Us

We may suspend or terminate your access to our services at any time for violation of these Terms or for any other reason.

Effect of Termination

Upon termination, your right to use our services ceases immediately. Provisions that by their nature should survive termination will remain in effect.

Governing Law

These Terms are governed by the laws of the State of California without regard to conflict of law principles. Any disputes arising from these Terms will be resolved in the courts of Cook County, California.

Dispute Resolution

Informal Resolution

Before filing any formal dispute, you agree to first contact us at contact@brandedprinters.com to attempt to resolve the issue informally within 30 days.

Binding Arbitration

Any disputes that cannot be resolved informally will be resolved through binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. The arbitration will be conducted in North Chicago, Illinois. You agree to waive any right to a jury trial or to participate in a class action lawsuit.

Exceptions to Arbitration

Either party may seek equitable relief in court for matters involving intellectual property rights or violations of these Terms that could cause irreparable harm.

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by posting updated Terms on our website. Your continued use of our services after changes take effect constitutes acceptance of the new Terms.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published on this website, constitute the entire agreement between you and Branded Printers regarding your use of our services.

Contact Information

If you have questions about these Terms, please contact us:

Email: contact@brandedprinters.com

Mail:
Branded Printers
Attn: Legal Department
1026 Adams St
North Chicago, Illinois, 60064